Shipping & Policies

Payment Methods

  • Accepts Etsy gift cards

Welcome

Welcome to Otto's Antiques!

Otto's
Warehouse
Basement 130 Fore Street
Exeter
Devon
EX4 3JQ
Tel : 07429447370
Email - ottosantiques@gmail.com
Opening Hours
Monday - Saturday : 10:30 - 18:00

Payments

We offer a 14 day returns policy, buyer pays return postage. Item must be returned with a reputable courier and must arrive back in the condition it was sent out. No international returns under any circumstances.

Shipping

Orders will normally be shipped out within 3 working days, all UK orders are next day shipping. Larger orders may be delivered by private courier or pallet service so please allow a longer delivery and dispatch time. All our orders are extremely well packed and time and care is taken to ensure that your order arrives safely to you. In the unfortuante case you order is damaged we can open a claim with the courier and get the item either refunded or repaired (UK orders only). We cannot however refund any breakages to fragile items such as glass as insurance cannot be provided from the courier.

Refunds

We offer a 14 day returns policy (UK only), buyer pays return postage. Item must be returned with a reputable courier and must arrive back in the condition it was sent out. No international returns.

Additional

We cannot be held responsible for any shipping delays in regards to customs clearance or if an incomplete address was provided.

Legal imprint